Legal

Terms of Service

Last updated: September 25, 2026

These Terms of Service (“Terms”) govern your access to and use of the GEX Horizon platform, website, and any associated services (collectively, the “Service”) operated by GEX Horizon (“we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

Not Financial Advice

GEX Horizon provides quantitative data and analytics tools only. Nothing on this platform constitutes investment advice, a solicitation, or a recommendation to buy or sell any financial instrument. You alone are responsible for your trading decisions.

1. Acceptable Use

You agree to use the Service only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Service. Prohibited conduct includes, but is not limited to:

  • Scraping, crawling, or automated extraction of data from the platform without prior written consent.
  • Attempting to reverse-engineer, decompile, or otherwise derive source code from the Service.
  • Using the Service to distribute false, misleading, or manipulative market information.
  • Circumventing authentication, access controls, or subscription limits.
  • Reselling, sublicensing, or commercially redistributing platform data without a separate data agreement.
  • Uploading or transmitting viruses, malware, or any code designed to disrupt the Service.

We reserve the right to suspend or terminate access for any violation of these provisions without prior notice.

2. No Financial Advice

GEX Horizon is an analytics and market-data visualization platform. All content, dashboards, signals, indices (including the Velocity Index, Shock Index, and Gamma Exposure metrics), and commentary provided through the Service are for informational and educational purposes only.

Nothing we publish constitutes financial, investment, legal, or tax advice. Past performance of any data, model, or signal shown on GEX Horizon is not indicative of future results. Options trading involves substantial risk of loss, including the possible loss of more than your initial investment. Always consult a qualified financial professional before making investment decisions.

GEX Horizon expressly disclaims any liability arising from your reliance on the data or analytics provided through the Service.

3. Beta Access Conditions

GEX Horizon may designate certain features or the platform in its entirety as “Beta” or “Early Access.” By participating in any beta programme you acknowledge:

  • Beta features are provided “as-is” and may contain bugs, incomplete functionality, or inaccurate data.
  • We may discontinue, modify, or restrict beta features at any time without notice or liability.
  • Beta access is non-transferable and may be revoked at our sole discretion.
  • You agree to provide good-faith feedback and to refrain from publicly publishing raw beta data without our written approval.
  • Any pricing or terms offered during beta are subject to change upon general availability.

4. Intellectual Property

All content, software, algorithms, trade names, trademarks, logos, data models, methodologies, and visual interfaces of GEX Horizon are the exclusive intellectual property of GEX Horizon or its licensors and are protected by applicable copyright, trademark, and trade-secret laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial purposes in accordance with these Terms. This licence does not include:

  • Any resale or commercial use of the Service or its content.
  • Copying, reproducing, or distributing platform data in bulk or programmatically.
  • Creating derivative works based on our proprietary models or visualizations.
  • Removing or altering any proprietary notices, labels, or watermarks.

All rights not expressly granted herein are reserved by GEX Horizon.

5. Subscription Billing, Cancellation & Refund Policy

5.1 Billing & Payment Processing

All paid subscriptions to GEX Horizon are processed in United States Dollars (USD) by GEX Horizon (“Merchant of Record”) via PCI-DSS Level 1 compliant payment gateway providers, including Stripe. By initiating a paid subscription, you authorize GEX Horizon to charge your designated payment method on a recurring cycle (monthly or annual, as chosen at checkout) at the then-current subscription fee until cancelled.

5.2 Immediate Digital Provisioning

GEX Horizon delivers proprietary algorithmic market data, real-time Gamma Exposure (GEX) profiles, and institutional analytics dashboards. Digital access is provisioned immediately upon successful completion of payment authentication.

5.3 Self-Service Cancellation

You may cancel your subscription at any time without advance notice, penalties, or cancellation fees. Subscriptions can be cancelled self-serve through your account dashboard or billing portal, or by submitting a written cancellation request to support@gexhorizon.com. Upon cancellation, your access remains fully operational through the conclusion of your current paid billing period. Following the end of that period, your account will revert to the standard tier, and no further recurring charges will occur.

5.4 Refund Policy

Given the real-time proprietary nature of options market structure analytics and instant digital delivery, all subscription fees are non-refundable once billed. We do not provide prorated refunds or credits for partially consumed subscription terms, early cancellation, or periods of non-use, except where strictly required by applicable statutory consumer protection law or in the case of verified duplicate billing errors.

5.5 Payment Failures & Grace Period

If an automated recurring payment fails due to card expiration, insufficient funds, or banking declines, our billing processor will attempt scheduled retries across a grace window. If payment is not completed before the expiration of the grace period, subscription features will be temporarily suspended until valid payment details are provided.

5.6 Inquiries & Dispute Resolution

If you have an inquiry regarding a charge or believe an error occurred, you agree to contact us first at support@gexhorizon.com to allow us to review and resolve the issue directly before submitting a formal bank dispute or chargeback.

6. Disclaimers & Limitation of Liability

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any data will be accurate, complete, or timely.

To the maximum extent permitted by applicable law, GEX Horizon, and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, trading losses, data, or goodwill, arising out of or in connection with your use of or inability to use the Service.

7. Modifications & Governing Law

We reserve the right to update these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms. We will endeavour to notify users of material changes via the platform or email.

These Terms are governed by and construed in accordance with applicable law. Any disputes shall be resolved in the competent courts of the jurisdiction in which GEX Horizon operates. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Questions about these Terms or Billing?

support@gexhorizon.com